If you would like to create your CSV file, we recommend you to use Open Office or Libre Office.

To know how to use a CSV file to import your products, please follow the steps below:

Go to "Product Upload" under the menu "DataFeed Manager" and click to the button "Add New Import Task."

There click to the plus sign and choose the connection type you wish to add the file through.

Then you need to click to "Select file" to search for your CSV file on your device, choose the file type, and click to "Upload."

In the section "Settings," you need to click to "Save" as well to finalize the process.

You can see every step in the animation below:

You can also use your CSV file if it doesn't have a header. In this case, in the section Settings, leave the "Has a header" box unmarked, and Syncee will name the rows with numbers. If you use this option and would like to update the file, you have to make sure that the columns are in the correct order.

The "End of line tag" can be different in many systems, so if you set this setting to Auto, but the fields don't appear correctly in the next step, please come back to this setting and enter the correct tag delimiter and enclosure.

We always recommend setting these instead of leaving it in Auto, if you know them correctly.

It is important to emphasize that each file has a unique structure, so if you have difficulties adding it to Syncee, feel free to contact us at any time.

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