Certain suppliers are not listed in the 'Search Products' menu within our Marketplace.

These are the so called "private suppliers" available only for those who posess the unique code for the catalog of the supplier.

You can request the activation code directly from the given supplier.

Please be informed that every catalog requires different code even when the supplier is the same.

Please also note that it is up to the supplier whether or not they decide if they allow you to use their products or not!

To learn more about product import from private catalogs, refer to the following article:

https://help.syncee.io/en/articles/4603077-how-to-import-products-of-private-suppliers-to-my-store-for-retailers

In case you have any questions or need assistance with our app, feel free to send an e-mail to hello@syncee.co or contact us on our in-app chat.

Did this answer your question?