Start the Import task and in the first step, "Add File", of the wizard choose the file upload as the supplier data feed source.

Select the file you want to upload from your local computer by clicking on the "Drop here an XML, CSV, JSON or XLS(X)".

You need to know that:

  • You can select CSV, XLS(X), XML, TXT, JSON file types.
  • Be sure it is not bigger than 100 MB.
  • Be sure it is UTF-8 encoded.

Note: In case of uploading a file from your computer, Syncee won't update the file automatically, so scheduling an import task will not work this way. In order to update it, you will need to replace the file manually in Syncee and run the task. Or you need to ask for a URL to access a file and add that as a file source.

Settings: All source types and file types have different settings in the "Add files" step.
Usually, this should be set to "Auto" (or default values) but in some cases, some change is needed.

Every time you add a file, the settings need to be saved before you go to the next step. You can save the Settings section with the DONE button.

(Note: If you go to the next step but Syncee doesn't see the required values, you will need to get back to these settings and modify them.)

If your supplier gives more than 1 file, for example 1 for the products, 1 for the inventory and 1 for the pricing, click on the "Add more files" option and Syncee will treat them as 1 complete file. You just have to map the files correctly in the "Field Mapping" step. The most important thing is that one import task must belong to just one supplier.

In our Help Center we describe the settings options in all cases of source files, so you just need to look for the correct one.

If everything is filled out correctly, you can proceed by clicking on the NEXT button.

Did this answer your question?